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Parent and Family Support Advisor (PFSA)


Parent and Family Support Advisors (PFSAs) work with school-aged children and their families that require additional support. PFSAs work within Somerset County Council’s Early Help Framework to enable high-quality support for children/young people and families at the earliest possible stage.

PFSAs work closely and collaboratively with schools, families and other support services in order to improve attendance, engagement and outcomes for children. The needs of the child/young person or family form the basis of all work completed. Where there is a need for support from other services, PFSAs can act as Lead Professional.

PFSAs are only able to engage in work with families with their informed consent and agreement.

Support is based on the needs the child/young person or family have at the time. Support plans are reviewed regularly to ensure needs continue to be met and that progress is made.